Atm8 Privacy Policy — How We Protect Your Information
This Privacy Policy explains what information atm8 collects, how it is used, stored, and protected, as well as your rights as a user. We are committed to respecting your privacy and handling your data responsibly.
Updated: 2026. By using the atm8 platform, you agree to the privacy policy outlined here.
1Information We Collect from Users
When you register or use the atm8 platform, we may collect the following information:
Account Information
- Full name, registered email address, and mobile phone number.
- Date of birth (for age verification).
- Passwords in encrypted form — we never store passwords in plain text.
Payment Information
- Details of deposit and withdrawal methods in Malaysian Ringgit (RM/MYR) such as bank account number or e-wallet ID.
- Records of deposit and withdrawal transactions for statements and internal audits.
- We do not store full card numbers — sensitive payment data is handled directly by certified payment providers.
Device and Browser Information
- IP address, browser type, operating system, and device model.
- Your preferred interface language and device time zone.
- Access logs including date, time, and pages visited within the platform.
Platform Usage Data
- Records of betting and gaming activities carried out on your account.
- Game preferences, language settings, and search history within the platform.
- Feedback and messages you send to the atm8 support team.
2How Your Information Is Used
Verify user identity, process registrations, manage secure logins, and ensure only authorized account owners can access their accounts.
Verify and process deposits and withdrawals in RM, generate transaction statements, and resolve any payment disputes.
Detect and block suspicious activities, monitor unauthorized access attempts, and protect atm8 platform integrity for all users.
Analysing usage patterns to improve platform performance, refine the interface, and ensure the experience for Malaysian users is always a priority.
Send important account notifications, promotional info you have opted to receive, and platform policy updates you should be aware of.
Comply with applicable laws, regulations, and industry standards, including mandatory record keeping and reporting requirements.
3Cookies, Tracking & User Controls
The atm8 platform uses cookies and similar tracking technologies to enhance your experience. Here are the types of cookies we use:
- Essential Cookies
- Required for basic platform functions like login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies
- Collect anonymous data on how users interact with the platform to help us identify which pages need improvement.
- Optional Cookies
- Saving your personal settings — such as preferred language, time zone, and display preferences — so you don't need to reconfigure them every time you log in.
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to fully access certain features on the atm8 platform.
4Information Sharing and Data Storage
Sharing with Third Parties
Atm8 does not sell, rent, or trade users' personal information to any third party for marketing purposes without your consent. However, we may share limited information with:
- Payment providers recognized authorities — to securely process RM deposits and withdrawals.
- Game Providers — minimum information required to operate live casino gaming and sports betting.
- Relevant authorities — if required by law, court order, or formal official investigation.
Data Storage and Security
All atm8 user data is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to staff who need it to perform their duties.
Data retention periods vary depending on the type of information:
- Active account data is retained as long as the account remains active.
- Financial transaction records are kept for at least 5 years to meet legal compliance.
- Technical log data is retained for a shorter period depending on operational needs.
5Your Rights as a User and How to Contact Us
As an atm8 user, you have the following rights regarding your personal data:
Right to Access
You can request a copy of your personal data we hold at any time by contacting our support team.
Right to Correction
If your information is inaccurate or out of date, you can update it directly in your account settings or reach out to our support team to make the necessary corrections.
Right to Erasure
You may request deletion of your personal data subject to legal record-keeping requirements we must follow.
Privacy Policy Updates
Atm8 reserves the right to update this Privacy Policy periodically to reflect changes in laws, technology, or platform operations. Significant changes will be communicated to users via platform notifications or registered email. Continued use of the platform after changes take effect means you accept the updated policy.
How to Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or want to report privacy concerns, please contact atm8 support at [email protected]. You can also refer to FAQ page us for general account and privacy guidance.
Your Privacy Is Our Priority
Atm8 builds its platform with the trust of Malaysian users at its core. If you have any questions about how your data is managed, or are ready to start a safe and secure gaming experience, we're here to help.